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IDB Return To In Person Services Rules and Procedures

Primary Tasks

    Secondary Tasks

      Last Updated 4/2/21

      The below guidance and work rules are designed to create a working environment where the likelihood that someone will catch or transmit the COVID–19 virus is as minimized as possible while still allowing people to do their jobs effectively. The work we do is critical to those we serve and we need to get our clients and patrons the training, materials, and guidance they need to be successful in employment and independent in their communities. We are instituting these rules for the benefit of all and following these rules demonstrates kindness and concern for your clients, patrons, and colleagues.

      These rules and guidelines are being adjusted as situations change. This is an unprecedented situation that is continually evolving and this document will continue to evolve in response to the situation.

      If you have questions regarding your specific work area or duties, please speak with your supervisor. If you need to request an accommodation that involves a need for alternatives to the below measures, please share this with your supervisor.

      Operational Details

      • Please wash your hands upon entering the building.
      • The main accessible entrance on the North side of our building will be unlocked from 9:00 to 2:00 during non-Holiday workdays.. Clients and patrons are encouraged to continue to conduct as much business as possible via phone and internet.
      • If clients are coming into the building for appointments, counselors and teachers need to be sure to let front desk staff know they will be coming, respond promptly to email and phone notices or be ready to greet and escort clients.
      • Clients waiting for counselors or teachers will be asked to sit in a socially distanced chair.
      • Front desk staff will check any guests and the sign-in iPad will not be used.
      • Staff will work with their supervisor to obtain and maintain a supply of disposable masks, hand sanitizer, gloves, cleaning wipes, and garbage bags needed to perform work duties.
      • All IDB staff will wear masks when working with clients or patrons. We will ask clients and patrons to wear masks and may choose not to work with any client or patron who will not wear a mask.
      • Effective1/1/21, there are no special options for COVID leave available. Leave rules for COVID related leave are the same as other sick or family care leave.
      • Call your supervisor immediately if you have any potential exposure to COVID–19.
      • IDB staff and YATP students may use the gym if they are willing to wear a mask, not use equipment within 6 feet of another person, and wipe down and sanitize equipment after use.

      Mask Considerations

      IDB has masks available for staff, clients, and patrons. Please speak with your supervisor about the number and types of masks you need.

      There is no restriction on the design of the mask worn except that it is able to meet the below considerations and does not violate IDB’s Dress Code.

      • Masks must securely cover one’s nose and mouth.
      • Do not reverse, move or remove your face covering unnecessarily in the workplace.
      • Do not share your face coverings with others.
      • Disposable face coverings must be properly and safely discarded into trash receptacles after its hours of use have expired.
      • Multiple-use face coverings must be machine washed or hand washed and machine dried or air dried regularly in accordance with washing instructions. Generally this should be done at least once a day or more often if contamination occurs. The masks acquired by IDB do say to hand wash and air dry, but other masks may be machine laundered.

      All IDB Staff & Individuals Living in the Building

      • Will wear masks at all times when inside the IDB building and not working alone in their office or cubicle or in their apartment or dorm room.
      • Will continue to use phone or video conferencing to hold meetings whenever practical and beneficial. If a face-to-face meeting is held, it must be held in a room or space where participants can stand or be seated 6 feet apart.
      • Will make every effort to stay six feet away from others.
      • May take off masks while eating lunch. Lunches or snacks may be eaten in one’s work area, in 2nd floor South, on the rooftop deck, or in the basement break area. While eating staff will maintain a six foot distance from others. After eating, each person will clean their eating area. Cleaning solution will be available in 2 South and in the basement break room. Staff should bring wipes to clean their area after eating when choosing to eat lunch on the roof.
      • Will stay home if they are feeling ill and will go home if they begin feeling ill during the workday.
      • Will use good judgment to maintain social distancing in elevators. Some people may choose to ride an elevator alone and this should be understood and respected. Others may feel comfortable riding with others. Please feel encouraged to communicate regarding your boundaries and comfort level.
      • Will cover all coughs and sneezes even when wearing a mask as coughs and sneezes propel particles at great speeds forcing them to travel through masks.
      • will not allow guests into the building anywhere other than the first floor and will ensure that any guest in this context is wearing a mask at all times. A “guest” is defined as any person who does not either have a business reason that requires their presence in the building or have permission to stay in the building apartments or dorms.
      • will not allow delivery persons to use the East door or allow them to go beyond the front desk area of the building.

      Optional Behaviors

      If you are able to do so and time permits, please take a minute to wipe down door knobs, elevator buttons, meeting room tables, and other frequently touched surfaces with provided wipes. This will help maintenance staff and everyone working and living in our building.

      VR or IL Teaching

      1. Teachers will call all clients in the 24 hours before the in-person appointment to confirm the appointment, explain that they are taking additional precautions to protect themselves and the client from COVID–19 and complete an informal assessment to confirm that the client does not have a fever, dry cough, or other symptoms of illness. If teachers make multiple attempts to contact the client and are unable to contact the client, they may cancel the appointment.

      2. Teachers will make every effort to see clients in libraries, workforce offices, or other public facilities rather than client’s homes.

      3. Teachers will wear masks at all times when working with clients.

      4. Teachers will ask clients to wear masks and may choose not to see a client that will not wear a mask during training.

      5. Teachers will wear gloves whenever one can do so effectively, and if you are not wearing gloves, you must use hand sanitizer frequently, and always when moving between two students.

      6. Teachers will wash their hands thoroughly before and after providing training.

      7. Teachers will remind clients to wash their hands before and after training.

      8. Whenever soap and water is not available, the teacher will clean their hands with hand sanitizer.

      BEP Business Counselors

      1. Counselors will either ask operators to wipe any surfaces with which the Counselor will be in contact with the appropriate type of cleaner for the surface, or perform that cleaning themselves.Video link to machine cleaning during Covid–19
      2. Counselors will make every effort to meet or provide training to operators in the least confined and most socially distanced environment possible.
      3. Counselors will wear masks at all times when working with operators.
      4. Counselors will ask operators to wear masks and may choose not to work with an operator that will not wear a mask during training.

      Center Training

      1. Students returning to the building agree to wear a mask in the building, on cane travel, and in public at all times even during evenings and weekends.

      2. Students and staff will sit six feet apart during morning announcements and business classes. Business classes will be held in 2 South.

      3. Teachers will wear masks at all times when working with clients.

      4. Teachers will wear gloves whenever one can do so effectively, and if you are not wearing gloves, you must use hand sanitizer frequently, and always when moving between two students.

      5. Teachers will wash their hands thoroughly before and after providing training.

      6. Students and teachers will wipe down any tools or equipment used at the end of each class including keyboards, slates, shop tools and equipment.

      7. Students will not leave home management without fully cleaning and sanitizing their work area and washing all dishes and utensils used.

      8. Teachers will remind clients to wash their hands before and after training.

      9. Whenever soap and water is not available, the teacher will clean their hands with hand sanitizer.

      Facilities

      1. When performing physical labor, you may opt for using disposable masks in lieu of cloth—please use for 8–10 hours (one day). See your supervisor if you propose a certain type of mask if the nature of your work has you working long hours in one. Conversations are welcome about how to make this most comfortable.

      2. If you are working more than an hour wearing mask, please allow yourself a short walk outside, on the roof patio or in poor weather, an space that will be designated to give relief (where no one will be in there three hours before or after you); if this space has been used, contact your supervisor for an alternative. Use this prudently to have fresh air periodically if you sense that you aren’t getting enough.

      Library Staff

      • The library staff have returned to the building 5 days per week.
      • Library staff will be at the front desk from 9:00am - 2:00pm when building doors are open to assist patrons and the public.
      • The Library phone will be covered from 8:00am - 4:30pm.
      • 2–3 Library staff members will be in the building to conduct virtual programming on the 2nd Monday of the month until 7:30pm and on the 3rd Saturday of the month from 9:00am - 11:30am.